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Motor X Cover

For dealers

What warranty claims admin actually does (and doesn’t)

When a buyer has a problem under a used-car warranty, someone has to run the process: collect the details and keep both sides in writing. That is warranty claims administration, and it is there to make the claim less hassle.

What it does

  • Opens and tracks the claim from the buyer’s email
  • Matches it to the warranty you registered
  • Asks for diagnosis, estimates, and missing information
  • Explains the steps on a paid-provider warranty, while the buyer or dealer deals with the provider
  • Keeps a record the dealer and buyer can both see

What it doesn’t do

  • Sell or provide the warranty itself
  • Pay for repairs or claim outcomes
  • Replace the dealer’s (or provider’s) decision
  • Run a phone line — Motor X Cover is email only: warranty@motorxcover.co.uk

Motor X Cover is warranty support. You keep the decisions. We handle the admin so the process is clearer for your buyers and your team.