Motor X Cover
Less hassle X Faster fixes
We help you and your dealer get car problems sorted quickly, by handling the warranty admin and claims for you.
Claims email: warranty@motorxcover.co.uk
How claims work
- 1
Stop and check
If a fault appears, stop driving if it is unsafe and find your warranty documents.
- 2
Start a claim
Use the claim form with your warranty number or registration, your name, and your email. You can also email warranty@motorxcover.co.uk. Open the claim form.
- 3
Diagnosis
Your repairer diagnoses the fault and sends the findings and an estimate. We may ask for more information by email.
- 4
With the dealer
We handle the admin between you and the selling dealer or repairer, and we keep a written record. The selling dealer decides the claim. Motor X Cover does not decide it and does not pay it.
- 5
Repair
Any repair follows your own warranty documents. Keep every invoice and email.
What to include in your claim email
A complete email helps us get your claim moving sooner.
Email your claim- ✓Your warranty number (if you have it)
- ✓Vehicle registration and current mileage
- ✓Your full name and the selling dealer's name
- ✓The date the fault started and what happened
- ✓Your repairer's name and their diagnosis or estimate
- ✓Photos and your service history, if available
Email only, on purpose
Every claim and decision is in writing, so you always have a clear record of what was said and when.