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Motor X Cover

For dealers

Checklist: registering a warranty at sale

If a buyer claims later, we need to match their email to the warranty you sold. Registration at sale is what makes that possible.

Before the buyer leaves

  • Confirm the warranty length and terms in the documents you give them
  • Make sure the buyer knows claims go to warranty@motorxcover.co.uk (email only)
  • Tell them not to authorise repairs before written approval

Register with Motor X Cover

  • Use Register a warranty on motorxcover.co.uk (or your agreed process)
  • Include vehicle registration, sale details, and warranty terms reference as requested
  • Keep your own copy of what the buyer received

After registration

  • File the confirmation email
  • Brief sales and aftersales so they know Motor X Cover handles claims admin — you still decide under your terms
  • If you use a provider, note who decides what so chases go to the right place

Motor X Cover does not sell the warranty and does not pay claims. Registration is so we can administer the claim properly when the buyer emails us.